What is Google Chrome?


Google Chrome is a web browser that's free to download from the internet. Created by the company that created the Google search engine, it's been designed to be both simple to use and fast.
 
Google Chrome's key benefits and features
 
  • Pages are quick to open and load.
  • You can search the web from inside the address bar.
  • You can add favourite websites to a folder or to the Favorites Bar.
  • If you personalise the browser with iGoogle, you can include instant information on local news, weather, sport or virtually anything else that interests you.
  • You can check your Gmail – the Google email account – from within the browser.

What is Google?


Google is a search engine that can be employed to find a variety of information such as websites, pictures, maps or even just the answer to the crossword clue that’s been driving you mad all morning!
 
Google uses a computer program called a 'web crawler' that looks at the billions of websites available on the World Wide Web and examines their content to find 'keywords'. Then it indexes these to make the websites easier for the search engine to find. So if you type the word ‘holidays’ in the search box, for instance, Google will then show you all the websites with holiday information.
 
Google's key benefits and features
 
  • There's a simple search box into which you can type your query.
  • Answers are provided almost instantly.
  • You can choose to search for websites, images, news, maps and much more.
  • It will make suggestions for alternative search terms if you misspell a word or name.
  • You can do searches just in the UK or all over the world.
  • Google has also produced its own web browser, Google Chrome. The company has a huge commercial side, creating and placing the adverts you often see on websites. In addition, Google Analytics is a free service that can provide an enormous amount of information on how a website is working.

How to search the internet


There are literally billions of websites on the internet, making a huge range of information available to you. However, it can be quite daunting when you’re trying to locate that one site that you know holds the answer!
 
This is where a search engine comes in. You type relevant ‘keywords’ into a search engine, which then looks for pages throughout the internet that contain those words and thus might hold the answer to your question.
 
This guide demonstrates how you would search the internet, using Internet Explorer 11 on a Windows 7 computer.
 
You'll need:
 
  • A computer, smartphone or tablet with internet access.
  • go to your browser’s address bar and type in the address of the search engine website – for instance, Google:
 
 
There are many search engines available on the internet. Here are just a few of them:
 
  • Google is probably the best-known search engine, so much so that in 2006 it became a verb in the Oxford English Dictionary!
  • Bing, Microsoft’s own search engine, is usually built into the Internet Explorer browser.
  • Originally called ‘Ask Jeeves’, it was renamed as Ask.com in 2005. It was then relaunched recently as Ask Jeeves... again! It responds to full questions rather than to keywords.
  • Yahoo! is also a popular search engine.
Using a search engine
 
Use the links above to access a search engine. Then all you have to do is enter keywords (or, in the case of Ask.com, a question) in the space provided – called the ‘search box’ – and click Search. Please see below an example of the Google search engine, using Internet Explorer 11.
 
 
 
 
 
For example, if you put ‘holiday’ and ‘Mauritius’ into the search box and click Search, you’ll come up with page after page of companies offering holidays in Mauritius.
 
A search engine can be used to look for products, companies, people, information, images, directions and maps. You’ll never again be frustrated by having that answer on the tip of your tongue … just Google the keywords!
 
Debbie Brixey is a Digital Unite tutor based in south London. Edited November 2015

How to check your internet speed


When you sign up for broadband, your internet provider (ISP) will tell you the maximum speed you can expect. However, the reality can be quite different.
 
It’s very easy to find out what speed you’re actually getting.
 
You'll need:
 
  • A computer with internet access.
 
Follow these step-by-step instructions to find out your internet speed
 
Step 1: Open your web browser – for example, Internet Explorer 8.
 
Step 2: Click in the address bar at the top and type in ‘www.broadband.co.uk’.
 
Step 3: Press the ‘Enter’ key on the keyboard. This will take you to the broadband.co.uk website that, among much else, will check your internet speed for you.
 
 
Step 4: When the page has loaded, scroll down and click Test Your Broadband Speed.
 
 
 
Step 5: Click in the box next to ‘Your postcode’ and type your postcode. You are asked for this because the speed of broadband provided over a standard telephone line depends a great deal on the distance between your home and the telephone exchange.
 
Step 6: The following three boxes – which allow you to rate your ISP – are optional. Click the arrows to choose from the drop-down lists.
 
Step 7: Finally, click Start test.
 
 
The results will show you two speeds:
 
  • The download speed is how long it takes for pages to appear on your screen and to download files such as music files from the internet to your computer.
  • The upload speed is the opposite – for instance, how long it takes to upload photographs from your computer to an online photo album.
 
 
If you typed in your postcode, you should also be able to find out what the maximum speed could be in your area.
 
It’s important to note that internet speeds can vary considerably at different times of the day, so you should check yours more than once. If your internet speeds are slower than you think they should be, read our guide to speeding up your internet connection.
 
Fiona Syrett is a Digital Unite tutor.
 

How to connect to the internet

Today, it’s possible to connect to and use the internet in many different ways

Internet connection graphic

In summary
  • It’s possible to connect to the internet via a range of devices these days — though desktop and laptop computers, mobile phones and tablets are the most common.
  • However, everyday items such as watches, even central heating systems and refrigerators, are now capable of using the internet.
  • In order for any device to actually get online though, requires signing up for a specialised service for accessing the internet. 
  • These internet access services are generally of two types: internet fixed to a specific location and provided by internet service providers, or mobile internet that can be used out and about, which are provided by mobile phone networks.
  • People use one or the other (or both) types of internet access — fixed or mobile — depending on the device they’re using, their immediate environment and budgets.

Read on to learn:
The two key ingredients for connecting to the internet
The range of devices that can be used to connect to the internet
Fixed internet: how it works and the different types available
Mobile internet: how it works and the different types available


The two ingredients for connecting to the internet

Connecting to the internet requires two key ingredients:
  • A device capable of connecting to the internet.
  • Access to an internet service that will allow that device to get connected.
Basically, there are many types of both of the above things. 
 
In other words, it’s possible to connect to the internet on an ever-increasing range of devices. Plus, there’s also quite a few different types of services that allow these devices to get online.
 
People’s choice over the various devices and means of getting online varies according to many factors, including lifestyle (whether they’re at home or out and about), how frequently they need to access the internet (everyday for a number of hours or just occasional use), the types of things they want to use the internet to do (catch up with email or download and watch films and tv programmes), and budget (internet access companies usually charge to use their services). 
 
Let’s unpackage the above in a bit more detail...
 

Devices that can connect to the internet

The most common devices people use today to get online, include:
  • Desktop computers
  • Laptop computers
  • Mobile phones
  • Tablets
  • E-readers
However, the range of devices capable of connecting to the internet is ever-expanding and shifting our understanding of what “being online” means.
In recent years, we’ve seen the emergence of smart watches, central heating systems, and even refrigerators, which by connecting to the internet can perform all sorts of enhanced and useful functions.
Still, the most “traditional” devices used for accessing and browsing the internet today are desktop computers, laptop computers, tablets and smartphones.

Two types of internet connection services

There are two key types of service that can provide you with internet access. They are:
  • Fixed internet 
  • Mobile internet
Let's take a look at each, in turn...

Fixed internet

As the name suggests, this is an internet connection that is fixed to a specific location (such as a home, office or shop) — meaning that the internet connection is unique to that property, and as such you can only access it when you’re physically situated there.
Today, the three most common types of fixed internet connection are:
ADSL broadband
The most widely used form of internet connection, ADSL uses a property’s existing phoneline to get online.
This form of broadband has been available for a while, making it often the most cost-effective way of getting online — yet not the fastest (average download speeds of 8.4 Mb) compared to the two other available forms of internet connection now available in the UK, cable and fibre broadband.
Cable broadband
Instead of using a phone line as ADSL does, cable broadband establishes an internet connection via a specialised cable that shares the same line as your TV service.
Cable broadband generally offers higher speeds than ADSL connections (average download speeds of 50.5 mb), but as a cable broadband connection is often shared with many other users, speeds can suffer from time to time due to congestion during peak times.
Fibre broadband
The most recently rolled out form of internet connection in the UK (and therefore, still not that widely available) is fibre broadband.
Fibre broadband claims to offer more consistent and reliable speeds than cable and ADSL (average download speeds of 59.4mb) — allowing multiple devices to be performing high-capacity tasks, simultaneously, without any slow downs or breakages in the connection, making it an attractive proposition for busy family homes or office environments.
Choosing a fixed internet service provider
Many companies provide installation of one of the above types of fixed internet connection, with ongoing access to the connection at an agreed speed and data usage offered, mostly on a contract basis.
Some companies are more specialised in one type of connection than another. For instance, Virgin Media specialises in cable broadband connections as it is also a TV service provider. Whilst BT, as the owner of the majority of the UK’s telephone lines, is most well-known for providing ADSL broadband — though many third-party companies are allowed access to BT’s network and offer their own ADSL broadband services. As the owner of the new infrastructure that allows for latest fibre broadband, BT is also currently the sole provider of this next-generation service.

Mobile internet

Mobile internet is a way of getting online anywhere without relying on a fixed-location connection — as the name suggests, by using your mobile device.
Mobile phone operators provide access to this alternative method of internet usage. When you sign up to a mobile phone operator’s services — either on a contract or pay-as-you-go basis — you can include access to a certain amount of data (measured in megabytes), allowing you to use your mobile device to connect to the internet within that capped usage limit.
Mobile internet is currently offered at two different speeds and capability levels:
3G mobile internet: has been around for many years and typically offers basic access and download speeds that allow users to complete basic tasks such as load a web page or access an email. 3G mobile internet is gradually being replaced by 4G services.
4G mobile internet: is the more recently available level of mobile internet available, offering much higher speeds than 3G. In fact, due to excellent connection and download speeds, 4G might eventually replace fixed internet connections in more rural parts of the country that may struggle to get access to quicker connections.
5G mobile internet: is the proposed next telecommunications standard beyond the current 4G advanced standards.

In conclusion

Here's what we've covered:
  • It’s possible to connect to the internet via a range of devices.
  • In order to get your internet-enabled device online, you need to use a specialised service for accessing the internet. 
  • These internet access services are generally of two types: fixed or mobile.
  • The device and method you choose for getting online, really depends on the type of environment you wish to be using the internet in (your home, or out and about), plus how your want to use the internet and how frequently.
So there you have it. Hopefully, this has given you enough awareness and basic knowledge to be able to make your first moves towards getting online, and using the internet. Go for it!

How to connect to wifi

Wifi is a technology that uses radio waves to connect our devices to the internet — wirelessly

Wifi connection diagram

Read on to learn:

Wifi: the key benefits and the basics of how it works

The benefit of wifi is obvious: a wireless internet connection means our devices are not tied to a fixed location within a property. You see, wifi transmits a property's internet connection via special radio signals, allowing us to move around from one room to another, with no interruption to our internet connection.
This is obviously super handy for users of laptops, tablets and mobile devices. Once we're connected to wifi, access to the internet is suddenly so much more convenient and flexible.
Sunny day outside? Why not catch up on your emails whilst sipping a coffee in the garden — with wifi, you can!
The basics of wifi in summary:
  • Wifi is the wireless technology that all internet-enabled devices use to get online — without messing around with cables.
  • Home wifi internet is made possible via a wireless router, which is basically a box that transmits and receives wireless signals between an internet connection and internet-enabled devices.
  • To communicate with a router and connect to wifi, a device must have a wireless adaptor. Most internet-enabled devices today come with a wireless adaptor built in — but older computers may require a plug-in adaptor in order to get online wirelessly

General steps to connect to a wifi network near you

The following steps run through the general steps that anyone needs to take to get connected to the internet via wifi.
Step 1: Locate yourself in a property or public space that has a wireless router. I.e. Somewhere where a wifi signal is being transmitted.
Step 2: Make sure that the device you're going to use is a.) Capable of connecting to the internet and b.) Capable of connecting to wifi.
Step 3: Find out the name of the wifi network that the router in your location is transmitting. That's right, each wifi network has its own unique name. Sometimes this can be a sequence of random numbers and letters if it was set by default on the router — but people often personalise the name of a wifi network to help users identify its owners. E.g. "The Smith Family wifi" or "Fred's Cafe".
Step 4: Once you know the name of the wifi network, use your chosen device to find it. This will vary between devices (depending on whether you're using a Windows or Mac computer, or a mobile device). However, the process for connecting to wifi is broadly similar, following something along the lines of: navigate to wifi settings > turn wifi on > click on the name of your wifi network > click "connect".
Step 5: Many wifi networks are made private, with access restricted via a password. If your chosen wifi network is password protected, at this point it will ask you enter that password. Make sure you have the password at hand, and enter it.
You should now be connected to wifi!

An example of how to set up and connect to wifi at home (using a Windows 10 computer)

What you’ll need:
 
  • a wireless router
  • a Windows 10 computer with a built-in wireless adaptor or a separate adaptor.
Follow these step-by-step instructions to connect to wifi
 
Wireless routerStep 1: Set up your wireless router - an example of which is on the right - (see How to connect to the internet for instructions). Most internet providers now supply wireless routers as standard. When setting up one, it’s important to provide appropriate security so that your computer can’t be entered by anyone but you. Instructions for this should be supplied with the router, but if in doubt, consult an expert.
 
Built in wireless adaptorStep 2: Check that your computer has a built-in wireless adaptor (see left). Up-to-date laptops generally have one, but most desktop computers don’t.
 
To check whether there’s a built-in adaptor, follow these steps:
 
 
 
  • Click the Start button.
  • Right-click Computer.
  • Click Properties.
To check if built in wireless adaptor
  • Click Device Manager.
Device manager
  • Click the arrow next to ‘Network Adaptors’ to see if there’s a wifi adaptor listed.
If there is a wifi adaptor, a wifi icon should also appear in the system tray in the bottom right-hand corner of the screen. In Windows 10, 
it looks like the one on the right.Wifi icon
 
If you don’t have a wireless adaptor, you’ll need to buy one to plug into one of your computer’s USB ports. The adaptor should be supplied complete with instructions on how to use it to connect to a wireless network.
 
For laptops select the Network icon on the taskbar. The icon that appears depends on your current connection state. If you don’t see one of the network icons below or a similar one, select Up arrow icon to see if it appears there.
 
connect to wifi on your laptop
 
 
Available networksStep 3: To connect to a wireless network, click the wifi icon. You should now see a list of available networks – an example is on the left.
 
Step 4: To connect to a network, just click on its name. If it’s a secure network and it’s the first time you’ve used it, you’ll need a password. If it’s your home network, your internet provider will have given you a password – sometimes it’s printed on a sticker attached to the router.
 
If you’ll be using the same connection regularly, you can tick the box to connect automatically.
 
Step 5: The first time you connect to a network, you’ll be asked to choose whether it’s a home, work or public network.
 
Warning: Be very careful if you connect to unsecured wireless networks such as wifi ‘hotspots’ in public places. While on them, it’s important not to use websites that require you to enter personal or financial details as other users of the network could gain access to these details.
 
Fiona Syrett is a Digital Unite tutor.

An introduction to using Cortana in Windows 10

Cortana is a clever little personal assistant that helps you to find things, complete tasks and organise your calendar



Read on to learn how to:

  • set up and personalise Cortana
  • use Cortana to set up a reminder
  • use Cortana to search your computer



How to set up Cortana
  1. To set up Cortana, click on the Cortana icon   in Start   or click on Start > All apps > Cortana. This will open up the Cortana window. 
  2. Type in the name you would like Cortana to call you by. You can also fill in details about your preferences, but you can do this later if you prefer. 
  3. If you would like to use voice commands with Cortana, you will need to calibrate the microphone. Click on the microphone icon to the right of Cortana’s search bar and read through the sentences to set up your microphone.
  4. Cortana will now automatically open whenever you log on. 
Watch the below to see how it works:
How to set up Cortana animated gif

How to personalise Cortana using the Notebook

  1. Click on the Cortana search bar at the bottom of your screen. This will bring up Cortana’s window. Then click on the Cortana icon   to bring up your Notebook. 
  2. The more information you provide Cortana with, the more personalised your experience will be. Click on ‘About Me’ to change the name Cortana calls you and to fill in your favourite places, such as home and work.
  3. Work your way down the list of categories, such as events, finance, and news, and update your information for each one. If you don’t want to receive updates about a subject, you can turn them off by clicking on the top button in each topic and you can turn them back on at any time. For example, you might choose to switch on travel updates if you’ve got a trip planned and want to make sure your flight is on time or there aren’t any traffic delays. Once you’re happy with your changes, click ‘save’ before moving on to the next category.
  4. If you would like to link Cortana to your LinkedIn, Xbox Live, Office 365 or Dynamics CRM, click on ‘Connected Accounts’ and then ‘Connect.’ This will synchronise your accounts across different devices.
  5. If you decide you want to turn off Cortana, click on the Cortana icon and then go to ‘Settings’. Click on the top button to switch it to ‘off’. Disabling Cortana will not erase the information Cortana has about you, so you can turn it back on again at any time without losing anything.
Watch the below to see how it works:
Cortana notebook animated gif

How to use Cortana to set up a reminder

  1. Open Cortana and click on the lightbulb icon at the top left.
  2. Click on the plus sign at the bottom of the window to set up a new reminder.
  3. Type in what you want to be reminded about in the “Remember to…” box. You can also add a person from your contacts list by clicking on the ‘Person’ box, add a place by clicking on ‘Place’ and set a time by clicking on ‘Time’ and selecting the hour and minute.
  4. You can also set up a new reminder by typing in the Cortana search bar or talk into the microphone, starting with “Remind me to.”
  5. If you are signed into your Microsoft account on your phone, any reminders you set on your phone will automatically be synchronized across all the devices your Microsoft account is connected to.
Watch the below to see how it works:
How to set up reminders in Cortana animated gif

 

Using Cortana to search your computer

  1. Click on the Cortana search bar at the bottom left of your screen or click on the microphone icon.
  2. Type or say the name of what you’re looking for. You can include details such as date or location, for example ‘photos from June’ or ‘photos from London.’
  3. Click on ‘My stuff’ to see the results for files, apps, photos, videos and music across your PC.
Watch the below to see how it works:
Cortana search animage gif



Now we know how to set up and personalise Cortana, as well as use Cortana to set a reminder and search a computer for files.
From here, you might like to learn more about using Cortana to get more out of the internet with Microsoft Edge.